FAQs
Product Information
What are superfood gummies?
Superfood gummies are chewablae supplements that combine the benefits of superfoods with the convenience and deliciousness of gummy vitamins. JUGO’s superfood gummies are sourced sourced from the earth's most powerful superfoods which are rich in vitamins, antioxidants, and other beneficial ingredients that you can incorporate into your daily diet.
What ingredients are used in JUGO SUPERFOOD gummies?
We incorporate a variety of ingredients into our superfood gummies such as superfruits, super greens, essential vitamins, and more to boost your overall health and wellness. Please refer to the nutrition label on our product pages to see a full list of ingredients.
Are JUGO SUPERFOOD gummies gluten-free, cruelty-free, non-GMO, etc.?
All JUGO SUPERFOOD gummies are proudly:
- Cruelty-free
- Gluten-free
- Gelatin-free (unlike many other gummies on the market, we use pectin, a fiber that comes from fruit peels)
- Soy-free
- Non-GMO
Vegetarian (except for our JUGO BEAUTY + SUPERFOODS gummies due to the collagen peptides).
Can I take all the gummies every day?
Subject to advice from your doctor, our gummy vitamins are complimentary to one another and may be included in your daily routine. Please follow the suggested use guidelines located on the back of our labels!
Do I need to take JUGO SUPERFOOD gummies with food?
You can take JUGO SUPERFOOD gummies with or without food.
Where are JUGO SUPERFOOD gummies made?
Our gummies are Made in the USA in a state-of-the-art manufacturing facility. Our ingredients are sourced from around the world in order to provide the highest quality superfoods and supplements for your mind, body and soul.
Where can I buy JUGO SUPERFOOD gummies?
Our gummy vitamins are available on our website at www.jugobrands.com and at select retailers. Please visit our Store Locator for a complete list of stores in your area.
Ordering & Shipping
Where do you ship to?
The continental US.
How much is shipping?
Shipping costs vary; however, we offer free shipping on all orders over $55.00 in the continental US. Learn more about our estimated shipping costs in our shipping policy.
When will my order ship?
Orders are usually processed within 1-3 business days. Learn more about our shipping methods in our shipping policy.
Do you ship to P.O. Boxes?
Yes, we do ship to P.O. boxes!
How long will it take to receive my package?
You can expect a standard delivery in 5-8 business days. Learn more about our estimated delivery times in our shipping policy.
What should I do if my order hasn’t arrived yet?
Please send us an email at contactus@jugobrands.com so we can check on your order.
What method of payment do you except?
We accept ALL major credit cards, as well as alternative payment- PayPal, GooglePay, MetaPay and ShopPay!
Is my credit card information secure?
We use Shopify Payments secure encryption service to process all payments. Your credit card information is hidden from us and we do not store your credit card information.
Do you offer a subscription service?
JUGO now offers subscription services. You can pick the frequency and earn discounts.
Returns and Refunds
What is your return policy?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Learn more about our returns policy.
How do refunds work?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
What should I do if I received a damaged or incorrect product?
Please send us an email and include photos of the damage product to contactus@jugobrands.com
Safety and Compliance
Are your gummies tested for safety and efficacy?
JUGO uses a 3rd party lab to test for safety on all our superfood gummies.
What measures do you take to ensure product quality?
All of our gummies are made in the USA in a GMP certified manufacturer facility.
Wholesalers, Retailers, & Ambassadors
Can I sell your products in my store?
Yes, please reach out to contactus@jugobrands.com with your name, retailer name, number of stores and which products you would like to carry.
Do you offer a wholesale program?
We are always looking for great distributor partners. Please message us at contactus@jugobrands.com to enquire about a partnership.
Do you collaborate with influencers or affiliates?
Yes we do! Please send us an email with your social media handles to jugocrew@jugobrands.com
How do I become a JUGO ambassador?
Email jugocrew@jugobrands.com to learn more about becoming a JUGO ambassador. We have different ambassador programs depending on your following size and engagement level!